Voice over internet protocol (VoIP) is a technology which allows people to make voice calls through the internet. This service is being taken up by both businesses and individuals because it is a cheaper option. This service does not require any extra equipment. All you need is your computer or smart phone, and the internet connection. There is no maintenance expenses associated with VoIP services. More and more businesses are now turning to this service to communicate within business premises to cut on the hefty voice call bills received every month. Cost effectiveness is one of the key benefits; let us look at the others:Inexpensive international calls: International calls are very expensive, no matter which country you are. As technology continues to shrink the globe, communication becomes a key factor in daily business operations. Businesses have formed ties with businesses for other r part of the world as they in their business ventures. More and more businesses are opening up branches in other countries while some outsource part of their operations to businesses in other countries. So, the internet has opened up new horizons for businesses. However, to maintain a smooth flow of operations communication becomes crucial. International voice calls, for a very long time, has not been friendly to the pocket. Businesses were only left with the option of written communication; email. Emails are effective, but they also have their own setbacks. Before smart phone came into being, people relied on PCs to receive email. They do not have an alert system therefore urgent communication through emails was viewed as futile leaving them with the option of making internal calls. VoIP has changed all that. Businesses can not only communicate with their international business partners, but they can do so at a very low fee. Some top VoIP service providers are offering this service for free provided both parties are using one network.Flexibility:VoIP services do not need special equipment unless installation of line extensions within is taking place. You can access VoIP services anywhere in the world as long as you are connected to the internet and you have installed the necessary supporting software. With VoIP communication services, businesses operations are running much more smoothly because some top VoIP service providers offer the option of video conferencing. Managers can attend seminars and conferences, and still run their departments like they would have if they were in the office.Increased worker output:VoIP services allow workers to work while away. This means that workers can still be productive while on business trips, conferences, seminars, and so on. Telecommuting has become a common thing and VoIP is enhancing communication within a business setting while they are still away from the office. Businesses will no longer experience stalled projects because employees have taken their annual leave or have taken an off day.Integrated data and voice services: This is a beneficial feature to businesses. Integrating data communication with voice communication helps reduce operational costs. This feature allows for easy access to databases since they are connected and share to the company network.VoIP service has greatly reduced the operational costs incurred by businesses. The service has also increased employees output as well as enhanced internal relations between businesses.